Students enrolled at RVU may file a complaint regarding the University’s adherence to accreditation standards directly through the University or through the Commission on Osteopathic College Accreditation (COCA).
Registering a complaint at the university level: No anonymous complaints will be processed at the university level. Complaints should be filed in writing with the Associate or Assistant Dean of Student Affairs of the respective campus location. Resolution of the complaint shall be made in writing/electronically to the complainant. The Associate or Assistant Dean of Student Affairs will make an effort to process and adjudicate the complaint on a timely basis, although processing time may vary depending on the subject matter and complexity of the complaint. A letter of adjudication and resolution will be issued to the complainant. A student who is not satisfied with the adjudication and resolution of the complaint regarding AOA COCA Accrediting Standards and Procedures may appeal to the Dean of RVU in writing within ten days of the letter of adjudication and resolution of the complaint. The decision of the Dean on appeal will be final. RVU and RVUCOM do not tolerate retaliation; no action shall be taken by RVU against a student for filing a complaint.
Registering a complaint at the COCA level: Students may also lodge complaints or grievances related to accreditation standards against RVU directly with the COCA. This can be done by contacting the COCA using the contact information below.
Director, Department of Accreditation
American Osteopathic Association
142 E. Ontario St., Chicago, IL 60611
Toll-free: (800) 621-1773; Local: (312) 202-8000
Fax: (312) 202-8200
predoc@osteopathic.org